Operations, Sales and Telemarketing

Our telemarketing & contact center recruitment solutions have been developed from our financial services and investment sector. Amberstone Group knows that strong customer care values are of paramount importance to any clients' customers. We have instilled the key areas of focus into our telemarketing and contact center division to ensure that the people who are representing your company are selected from the most experienced and professional Sales & CRM personnel available. In addition to this we are also skilled in providing technology and support staff to complement and improve technical and planning areas.

Whether the emphasis on your call center is purely a customer care channel, a high volume sales channel, or anywhere in between, Amberstone Group are committed to providing dedicated and motivated staff. This, coupled with the ability to source operational and technical management at all levels from all industry sectors, has improved the services we offer to our clients and will improve the services that you offer to yours.

Amberstone Group offers a complete solution to providing key sales and contact center personnel to our clients. To the right, you can see a guideline to the sectors and areas we are experienced in recruiting for:

Specialist areas

Key Account Managers Inbound/Outbound Sales
Telemarketing Customer Services
Multi Site &SSC's Team Leader/Supervisor
Operational Management Customer Care
Technical Support Appointment Makers
Lead Generators Sales Support
Resource & Planning Workflow Management
Process Design & Development Call Center Technology
Project Management Management Systems
Training & Development MIS Reporting
Business & Market Analysis