
If you require a dedicated account manager, inbound or outbound call center personnel, lead providers or sales support - recruiting the right team member is essential. Amberstone Group know that your company will generally get one opportunity with each channel of business to make the right impression.
Our telemarketing & contact center recruitment solutions have been developed from our financial services and investment sector. Amberstone Group knows that strong customer care values are of paramount importance to any clients' customers. We have instilled the key areas of focus into our telemarketing and contact center division to ensure that the people who are representing your company are selected from the most experienced and professional Sales & CRM personnel available. In addition to this we are also skilled in providing technology and support staff to complement and improve technical and planning areas.
Whether the emphasis on your call center is purely a customer care channel, a high volume sales channel, or anywhere in between, Amberstone Group are committed to providing dedicated and motivated staff. This, coupled with the ability to source operational and technical management at all levels from all industry sectors, has improved the services we offer to our clients and will improve the services that you offer to yours.
Amberstone Group offers a complete solution to providing key sales and contact center personnel to our clients. To the right, you can see a guideline to the sectors and areas we are experienced in recruiting for:
| Key Account Managers | Inbound/Outbound Sales |
| Telemarketing | Customer Services |
| Multi Site &SSC's | Team Leader/Supervisor |
| Operational Management | Customer Care |
| Technical Support | Appointment Makers |
| Lead Generators | Sales Support |
| Resource & Planning | Workflow Management |
| Process Design & Development | Call Center Technology |
| Project Management | Management Systems |
| Training & Development | MIS Reporting |
| Business & Market Analysis |